Customer Reviews
Wendy Ng, Hong Kong
(Oct 2011)
This was my second Vietnam trip with Eviva Tour, and once again, it exceeded all expectations. Ms. Linda was exceptional, planning a trip of a lifetime with just three weeks’ notice. Every detail was carefully considered and flawlessly coordinated.
The boutique hotels were beautiful and perfectly located, offering easy access to restaurants and key attractions. The tour guides were outstanding—highly professional and deeply knowledgeable about Vietnam’s rich history. The operations team also handled every transfer and pickup seamlessly, allowing us to simply relax and fully enjoy our vacation.
Doraluna Mazzei, Italy
(Oct 2011)
Dear Eviva Tour Operator,
I would like to take a moment to express my sincere gratitude for the incredible experience we had during our recent trip to Indochina, made possible by your outstanding service. Your attention to detail was evident in every aspect of the journey, making it truly exceptional.
What impressed us most was your warm hospitality. From the moment we arrived until our departure, we felt like valued guests rather than just clients. Your dedication to ensuring every part of our trip was enjoyable did not go unnoticed.
You truly went above and beyond, and we cannot thank you enough for making our journey so memorable. We will certainly recommend your services to anyone seeking a remarkable travel experience.
Warm regards,
Doraluna Mazzei
Alejandro, Argentina
(Nov 2011)
My wife and I were absolutely delighted with our trip, all thanks to Ms. Nhung. Every activity was thoughtfully planned and truly outstanding, and it was such a relief to have every detail handled — from train tickets to taxis — allowing us to simply relax and enjoy the journey.
The peace of mind of knowing everything was perfectly arranged made the experience even more special. We always felt supported and well taken care of, and she was consistently available whenever we needed assistance.
We had unforgettable experiences and can’t imagine planning a trip without you. The level of care and attention to detail is truly exceptional.
Ivan Marquez, Argentina
(Nov 2011)
Our trip was incredible! We were truly impressed by the professionalism of Eviva Tour Vietnam and the guides who accompanied us throughout our journey. Vietnam had long been a dream destination for us, and our experiences in Halong Bay, Hoi An, and Hue far exceeded expectations.
The process was seamless — we simply shared our preferences, and a perfectly curated itinerary was created for us. We would highly recommend this travel company to anyone looking for expert help in planning an unforgettable trip.
Daphne, Australia
(Dec 2011)
This trip to Vietnam was truly spectacular!
Every detail was carefully taken care of — from transfers and tour guides to the people we met and the destinations we explored — everything was absolutely wonderful.
The entire journey was exceptionally well planned and thoughtfully designed. The tours were excellent, and the experiences were unforgettable. The agroecology cooking experience in Hoi An was simply outstanding! We give full credit to Eviva for arranging it so perfectly.
Victor Dey – Tranquil Resort, India
(Dec 2011)
Dear Ms. Trang,
Your mail dt 18/11 was awaiting my return from a short trip to Delhi. Our Vietnam holiday was most enjoyable – Halong Bay being the highlight. We found Hanoi very crowded but loved Hue & Hoi An. The hotels were excellent, the Morin in Hue being exceptional. All 4 of us like to stay in Heritage Hotels of 4 star standard. Perhaps you could enquire from your future clients their preference of hotels – this is just a suggestion. Coming to guides, our guide in Hanoi was very good & struck us as being a genuine person, interested in his work & the welfare of his clients. The lady in Saigon was also good, but unfortunately sent a replacement on the last day, who could just about speak & understand English, making it very difficult. Although a nice person, he was young & inexperienced. The guide in Hue & Hoi An could have put in a little more effort, & gave us the impression he was bored with his job. It would be helpful if you could guide clients as to the practice of tipping drivers & guides, & the approx amount. The guide in Saigon asked us to give the driver 10 USD, which we did. Overall we were very pleased with your service & would definitely recommend your agency to any of our friends visiting Vietnam. Am copying this to Mr. Ray Kurian for any additional comments he may have.
Warm regards, Victor Dey.
Pamela - Wife of Italian Ambassador in Vietnam
We spent almost 5 years in Vietnam and happily watched the birth of Eviva Tours in its new site. I used their services so often for myself and the many guests who visited us, that their friendly employees used to tease me about opening a new branch office for them. We always found Eviva to be efficient, kind and helpful in all ways. In spite of often very complicated arrangements, special requests, and last minute changes, the people we dealt with managed to organize everything for the best.
I would strongly recommend anyone travelling to Vietnam to use their services.
Sheridan Crawshaw JP
(Nov 2011)
My husband, Nelson, and I recently took an Eviva Tour, on Wednesday 11th June from Hanoi (Melia Hanoi Hotel) to the Silk and Ceramic Villages, and we both wanted to contact you to say how happy we were with the tour and more importantly how much we enjoyed our Tour Guide Nguyen The Thuan. He was very knowledgeable, friendly and has great customer service. We would recommend him and the company to anyone visiting Hanoi, and have given several of our friends the Company name. Thank you again for such great service. Please pass on our appreciation to Thuan.
Kind regards
Beatrixe Leonini
(Dec 2011)
Dear Xuan,
You were quicker than me! We arrived safe and well yesterday morning, a little tired after such a long flight, with all our luggage, did not loose anything and full of wonderful memories. Laos so beautiful and very different from all the others places, very quiet and charming as if the time had stopped. Hotels and guides perfect. I had been in Phnom Penh and Siem Reap in 2011, it certainly changed very much, you can see that life and living standard improved a great deal. Juliana Hotel was my choice but it provid to be the wrong one, it is not very well located, and overall not very preasant. Apart from a very good foot massage which Riccardo did (he harmed is foot end of December and still suffers very much) and the nice pool, and there is nothing else which I could recommend… Again both guides very very good. Sokha Angkor excellent Hotel, good location, very nice pool area, you were certainly right when you were recommended it. We liked Chau Doc very much and had a nice relaxing day found a smiling and intelligent Tuc Tuc driver who took us around, he found a friend with a boat to go to the floating market, all in all very pleasant Interesting trip through the delta and county side to HCM City, certainly better than just a day trip to visit the Delta from HCM. We had a good time in Phu Quoc, the hotel is nice very friendly staff, good seafood, very quiet, young people can easily more around the island with a hired motorcycle, due to our age and inability we where a little limited. By now we feel very much at home in HCM City, recommend the visit of the Reunification Palace which we did not see last year, very interesting visit. Compliments to your driver it HCM, he arrived very punctual to pick us up for the airport transfer, but the traffic was so chaotic that we really thought we were going to miss out plane to BKK, he was simply brilliant and managed to get us to the airport in time without loosing his nerves. We are used to very heavy and chaotic traffic in Rome but HCM that night was something never seen. Unfortunately our friends are not very adventurous and our daughters have small children and are working but surely if I have the opportunity to recommend your agency I will certainly do so.
I hope we are not going to loose contact, give our greetings to Son, with best regards.
Fabio and Luisa Molin, Italia
(Oct 2010)
Dear Xuan, we do hope that your trip to Italy was as satisfactory as ours in Vietnam and Cambodia without any doubt has been| As for that, we desire to thank you for the excellent planning and organization. No moment of our travel was disappointing and we would got change any moment of it. Places were beautiful, in some cases really magnificent, people almost always lovely and the nature charming. Angkor is unforgettable. We believe necessary to underline as well the remarkable work that our guides in Hue, Mekong delta and Siem Reap did! they combined good preparation, continuous dedication and gentle attitude to us in every moment.
Best regards.
